Privacy Policy
1. Information We Collect
- Full name, email address, and password when you create an account
- Profile information such as phone number, profile picture, and bio
- Payment details (processed securely via SSL Commerz / Stripe — we do not store card numbers)
- Course enrollment history, progress, quiz results, and certificates
- Device and browser information, IP address, and usage data
- Communications you send to our support team
2. How We Use Your Information
- To create and manage your account on the platform
- To process payments and issue enrollment confirmations
- To track your learning progress and issue certificates
- To send important updates, receipts, and course notifications
- To improve platform features based on usage patterns
- To respond to support requests and resolve issues
- To prevent fraud, abuse, and unauthorized access
3. Sharing Your Information
We do not sell or rent your personal data. We may share information only in these cases:
- With payment processors (SSL Commerz, Stripe) to complete transactions
- With instructors — only your name and enrollment status for their course
- With service providers who help operate our platform (hosting, analytics)
- When required by law, court order, or government authority
4. Cookies
- We use cookies to keep you logged in and remember your preferences
- Analytics cookies help us understand how users navigate the site
- You can disable cookies in your browser settings, but some features may not work
- We do not use cookies to track you across third-party websites
5. Data Security
- All data is transmitted over encrypted HTTPS connections
- Passwords are hashed and never stored in plain text
- Payment transactions are handled by PCI-compliant gateways
- Access to user data is restricted to authorized personnel only
- We regularly review our security practices to protect your data
6. Your Rights
- Access and download a copy of your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of your account and associated data
- Opt out of marketing emails at any time via the unsubscribe link
- Lodge a complaint with your local data protection authority